TaskDepend Solutions

  +91-90780 15759

Terms Of Service

This Terms of Service (TOS) establishes the fundamental terms and conditions that will govern the business relationship between Task depend, and the Customer, for the services provided by Task depend. This TOS constitutes a binding agreement (the “Agreement”) between the Customer and Task depend effective as of the date of first purchase of services by the Customer, and any violation of this agreement shall be considered as unlawful and a breach of contract.

By affirmatively accepting the terms and conditions on the time of enquiry and purchase, the Customer is legally certain and accepts and concurs to the following:

Services

Task depend shall carry out the enterprise aid offerings bought through the Customer with affordable care and talent and within side the way typically carried out through provider carriers within side the Virtual Assistant industry. Task depend will draw up a detailed ‘Work Order’ along with the scope of offerings, the shipping timelines and charge phrases if you want to be precise to the personalized necessities of the Customer and could require the digital settlement through the Customer. Services can be rendered handiest after Customer concurs to the paintings order and completes the charge as according to the time table given. Task depend at its sole discretion may also assign any of its personnel or sub-contractors to offer offerings to the Customer, relying at the scope of the paintings.

Customer responsibilities
  • Supervision of assistant

Task depend shall carry out the enterprise aid offerings bought through the Customer with affordable care and talent and within side the way typically carried out through provider carriers within side the Virtual Assistant industry. Task depend will draw up a detailed ‘Work Order’ along with the scope of offerings, the shipping timelines and charge phrases if you want to be precise to the personalized necessities of the Customer and could require the digital settlement through the Customer. Services can be rendered handiest after Customer concurs to the paintings order and completes the charge as according to the time table given. Task depend at its sole discretion, may also assign any of its personnel or sub-contractors to offer offerings to the Customer, relying at the scope of the paintings.

  • Credentials

Although Task depend has saved in affordable processes to defend Customer data, it’s miles the Customer’s obligation to make sure the safety of any credentials they proportion with their Task depend assistant to carry out the services. This ought to consist of enforcing controls like role-primarily based totally get entry to restriction, proscribing the facts visibility, get entry to period etc.

  • Restricted services

Customer have to now no longer use the Task depend assistant to help in any unlawful or immoral activity, along with permitting unauthorized folks get right of entry to apply Task depend assistant’s services.

  • Copyright protection:

If the Customer recommends the Task depend assistant to apply any content material or pictures from paid/copyrights sources, they can purchase such content material/pictures earlier than the Task depend assistant use them to offer the desired service. Customer need to make certain that every one suitable permission to apply such content material or pictures had been acquired and there aren’t any violations of copyright laws. i.e. Use of purchaser facts, documents, and materials: To offer offerings, Customer might also additionally offer Task depend with facts and get right of entry to to content material, pictures and certified software program and equipment. Task depend warrants that every one Customer assets may be used completely in reference to the overall performance of the Services below this TOS and now no longer for some other purpose. It is Customer’s obligation to tell Task depend if any facts shared all through the assignment to be handled as exclusive and the way to manage such facts.

  • Breach of legislation/tips:

Task depend offers offerings to the Customer as in step with the commands acquired and it’s far the obligation of the Customer to accumulate important consent from the people whose facts is disclosed to Task depend. Under no instances shall Task depend be chargeable for any breach bobbing up because of the failure of acquiring sees eye to eye from such different people, which includes 1/3 parties, as in step with the tips set within side the relevant law like GDPR, CCPA or some other relevant law.

Term & termination

 This TOS will be powerful from the date the Customer accepts it at the internet site and will be legitimate until the crowning glory of the Customer’s engagement with Task depends or till terminated through both party as below:

  • Termination by customer

The Customer can terminate the engagement earlier than the give up of the engagement if they’re now no longer glad with Taskdepend’s offerings or for some other enterprise reason. All subscription engagements may be terminated with 30 days previous notice. Please confer with clause five for carrier assurance and clause 6 for our refund policy.

  • Termination by Task depend

Task depend reserves the right to terminate the engagement without notice, under the following 2 conditions.

  1. In case of abusive or unprofessional behavior by a Customer
  2. In case Task depend believes the Customer’s project may be unethical or illegitimate or in conflict with any change in applicable laws
Payment

 Customer shall pay the project charges as consistent with the time table and fee phrases agreed in the ‘Work Order’. For any fee delays past five enterprise days from the scheduled dates, Task depend keeps the proper to withhold any in addition deliverables inclusive of the discharge of any supply codes.

Service warranty

 Task depend  is accountable for the quality of the work it can provide and commits to creating all affordable efforts to supply fine deliverables, on a ‘best-effort’ foundation only, until the incapability to supply as agreed is due to motives past Task depend  upon control. All statistics supplied is primarily based totally on freely to be had on line statistics and there may be no assurance on any of the statistics, tasks, or projects added to the Customer.

Refund policy

 In the occasion of deficiency in service, Task depend will make all affordable efforts to rectify the deficiency which includes transform at the deliverables or change the assistant. If those answers do now no longer meet Customer’s expectations, Task depend will refund the unutilized hours or provide the choice to Customer to apply the unutilized hours closer to another support, below the subsequent situations:

  • If Task depend has truly now no longer introduced as in keeping with the scope within side the paintings order, or commands furnished in e-mail with the aid of using the Customer.
  • If Customer isn’t always glad with the relevance of the records to their project.
  • If Customer feels that their assistant does now no longer have the specified talents or abilities to supply their task, and an opportunity assistant assigned is likewise now no longer satisfactory.
  • If Task depend is not able to guide the Customer because of unexpected problems even as the use of any third-party tools involved in project delivery.

No refunds will be made in the following cases:

  • If the engagement is a tribulation or pilot.
  • If the Customer has deviated from the scope
  • If Customer has now no longer furnished well timed remarks or commands throughout the undertaking and later expresses dissatisfaction at the deliverables shared.
  • If the dissatisfaction at the deliverables isn’t always expressed inside five commercial enterprise days put up receiving the deliverables.
  • If at the same time agreed for a remodel and or a alternative of the assistant In case of subscription engagement model, if the Customer does now no longer use 100% of the bought hours inside the validity period, refund will now no longer be made for the unused hours. However, if the subscription hours are forty hours or greater in line with month and the Customer renews the engagement, then Task depend will roll over 15% of the month-to-month hours to the following month.
Confidentiality & non-disclosure
  • Definition of confidential information

“Confidential Information” way any personal facts that pertains to the real or expected business (inclusive of 1/3 celebration facts) and or products, service, studies and development , private facts which (i) is challenge to privateness regulations and policies and/or derives monetary price, real or potential, from now no longer being commonly acknowledged to or comfortably ascertainable with the aid of using different humans who can acquire monetary price from the disclosure or use of the facts, (ii) is the challenge of efforts which can be affordable beneathneath the occasions to hold the secrecy of the facts, and (iii) is recognized with the aid of using the Customer as “exclusive” and/or “proprietary”, or which, beneathneath all the occasions, ought fairly to be dealt with as exclusive and/or proprietary beneathneath this TOS disclosed with the aid of using each events both without delay or indirectly, in writing, orally or with the aid of using drawings or inspection of premises, parts, equipment, or different belongings of events, its associates or subsidiaries.

  • Exception to confidential information

 Notwithstanding the foregoing, exclusive facts shall now no longer consist of any facts which, (i) become regarded or ultimately turns into normally regarded or to be had with the aid of using publication, business use or otherwise, after disclosure to Task depend thru no wrongful motion of Task depend, (ii) become regarded with the aid of using Task depend as a non-exclusive facts earlier or on the time of disclosure, or (iii) is lawfully acquired with the aid of using Task depend without violation of a confidentiality responsibility of this TOS (iv) is independently advanced with the aid of using Task depend with none use of and/or get admission to the Customer’s facts or (v) become within side the rightful ownership of Task depend, without confidentiality obligations, on the time of disclosure as proven with the aid of using Task depend then-contemporaneous written records (vi) facts now no longer marked as exclusive with the aid of using the Customer (vii) facts Task depend required to reveal with the aid of using a warrant, subpoena or different request in an research or felony intending or wherein disclosure is essential to defend Task depends rights or belongings, or the rights or belongings of its personnel or our different Customers.

  • Non-use and non-disclosure

During the TOS and for a period of 5 years after the expiration of TOS, both the parties, Task depend, and the Customer, will hold in strict confidence, and shall use the same degree of care and reasonable precautions to protect the confidentiality and to prevent any unauthorized use or disclosure of confidential information, as they would for their own confidential information.

Task depend will not use the confidential information for any purpose whatsoever other than as necessary for the performance of the Services. Task depend may disclose the confidential information to a third party with prior written consent of the Customer, on a need-to-know basis for the purposes of performing the services.

 

Recent News

Contact us

  • Office No.301, 3rd Floor, Building No.2782,bank street, Karolbagh, New Delhi,India-110005
  • sales@taskdepend.com
  • +91-84807766163
  • +91-84807766163